Question 1

WHERE DO YOU SOURCE YOUR TEAS FROM?

Accepted Answer

We source our teas from single estate tea plantations in India. We procure from tea-producing regions, namely: Himachal Pradesh & Uttarakhand.

Question 2

DO YOU OFFER GIFT COLLECTIONS?

Accepted Answer

We have Gifting boxes available for different purposes/occasions - our single-origin teas, tea samplers, tea strainers, and limited collector's editions as well. Write to us at info@rugmamtea.com for customised orders.

Question 3

IS IT SAFE TO BUY RUGMAM TEA ONLINE?

Accepted Answer

Yes, it is 100% safe. We keep your personal and financial details safe and also ensure the security of payments. All our products are100% authenticated, which implies that you need not worry about their quality and purity

Question 4

DO I HAVE TO PAY SHIPPING CHARGES?

Accepted Answer

To ensure that your order is delivered to you in a safe and secure way, we work with some of the best courier services in the country. Hence, we charge our buyers a small shipping fee to ensure the best possible services. The exact shipping fee will be added to your cart value before you make the payment.

Question 5

WHO DO I CONTACT INCASE OF ANY QUERIES?

Accepted Answer

In case of doubts & queries or any enquiry about your order, please get in touch with our Customer Support Team. Write to us at care@rugmamtea.com